Full job description
Restaurant Cashier/Host should greet guests, handle all the duties for processing all orders and payments in our restaurant. In this position, you will run credit and debit cards, make change for cash payments, manage all 3rd party delivery applications with dispatching correct food to the drivers, and provide general customer service. You will also greet customers as they come in, thank them when leaving, assist servers with maintaining the cleanliness and overall appearance of the restaurant, and resolve any complaint to the best of your ability, or properly escalate to your supervisor.
Responsibilities:
- Manage transactions with customers using cash registers
- Manage 3rd party Delivery apps and orders
- Collect payments whether in cash or credit
- Issue receipts, refunds, change or tickets
- Seat guests if dine in
- Help Servers with orders and clearing tables
- Cross-sell products and introduce new ones
- Resolve customer complaints, guide them and provide relevant information
- Greet customers when entering or leaving the store
- Maintain clean and tidy checkout areas
- Consolidate and dispatch orders for delivery
- Close out the till and consolidate all payments with balanced cash at the end of shift.
Requirements:
- The ability to work in a fast-paced environment.
- Physical stamina to work on your feet throughout your shift.
- Excellent organizational skills.
- Effective communication skills.
- Exceptional customer service skills.
Please read all the words before applying.
